Thank you for choosing to enroll in our online course. We are committed to providing you with a valuable learning experience. To ensure clarity, please review our Cancellation and Refund Policy below:

1. Cancellation Policy

You have the right to cancel your enrollment at any time before the course begins. Once the course has started, cancellations may still be possible, but the refund amount will depend on the timing of your cancellation.

Before Course Start:

• Full Refund: You are eligible for a full refund if you cancel your enrollment before the course begins.
• To cancel, please contact our support team at info@salamsky.com or through your account dashboard

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2. Refund Eligibility

To qualify for a refund, you must meet the following criteria:

• You have completed the cancellation process within the applicable timeframe.
• You have not accessed the course material beyond the allowed usage.
• Refunds will be issued to the original method of payment within 5–10 business days.

3. Non-Refundable Fees

Please note that the following are non-refundable:

• Administrative fees, if applicable.
• Subscription fees for courses that are part of a membership or recurring payment plan.
• Payment processing fees.

4. Refund Process

To initiate a refund, please follow these steps:

1. Contact our support team at info@salamsky.com with your cancellation request.
2. Provide your full name, order number, and the course name.
3. If your request qualifies for a refund, you will receive a confirmation email and the refund will be processed within 5–10 business days.

5. Exceptions

In certain circumstances (e.g., course not as described, technical issues), we may make exceptions to this policy on a case-by-case basis. If you believe you are eligible for an exception, please contact our support team and we will review your case.

6. Changes to the Policy

We reserve the right to modify this cancellation and refund policy at any time. Any changes will be posted on this page and will apply to all new enrollments from the date of the update.

For any questions or concerns regarding our Cancellation and Refund Policy, please reach out to our support team at info@salamsky.com

Thank you for your understanding and for being a valued member of our learning community!